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24 Jul 2015

In the contemporary business world, live chat serves more than a buzzword but still there are some firms and organizations which are not taking the edge of this magical tool. However, to compete in this crowded online market, every entrepreneur has to incorporate it in an ecommerce website. Here are following signs which indicate that your website needs to incorporate chat software.

1.      When the Bounce Rate on your Website Increases

Increased bounce rate indicates an alarming situation for an ecommerce website because if not controlled it can ultimately cause a business to collapse. The best and fastest remedy of this dangerous situation is to incorporate live chat software in an ecommerce website...



08 Dec 2014

Internet has reached almost every corner of the world. Today, not only individuals but also businesses across the globe are reaping the benefits of online platforms in different ways.

If you are a businessperson, you must know the significance of providing an outshining customer experience to maintain and gradually increase your clientele. Customers are your key stakeholders, and this indeed is a rational reason for which you need to keep them satisfied all the time.

Your business website, where on one hand should provide all the required utilities and information to your customers, must not miss providing live chat support to your clients. It may seem an invaluable idea apparently, but let me tell...