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17 Dec 2014

Flexible customer support service is something that no business can afford to overrule if it aims to remain a ‘going concern’ in the longer run. In order to stay loyal to your business, your customers expect a value-adding return from you, and to sustain that loyalty you need to cater to them even if you have to go the extra mile.

Though, your products or services should be strong enough to maintain long-term bonding between customers and your business, embarking on a live chat service though your business website is likely to bolster that connection.

Let’s skim through some of the benefits that the provision of real-time chat support can bring forth.

Live Chat Enhances Customer...