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24 Jul 2015

In the contemporary business world, live chat serves more than a buzzword but still there are some firms and organizations which are not taking the edge of this magical tool. However, to compete in this crowded online market, every entrepreneur has to incorporate it in an ecommerce website. Here are following signs which indicate that your website needs to incorporate chat software.

1.      When the Bounce Rate on your Website Increases

Increased bounce rate indicates an alarming situation for an ecommerce website because if not controlled it can ultimately cause a business to collapse. The best and fastest remedy of this dangerous situation is to incorporate live chat software in an ecommerce website...



08 Dec 2014

Internet has reached almost every corner of the world. Today, not only individuals but also businesses across the globe are reaping the benefits of online platforms in different ways.

If you are a businessperson, you must know the significance of providing an outshining customer experience to maintain and gradually increase your clientele. Customers are your key stakeholders, and this indeed is a rational reason for which you need to keep them satisfied all the time.

Your business website, where on one hand should provide all the required utilities and information to your customers, must not miss providing live chat support to your clients. It may seem an invaluable idea apparently, but let me tell...



14 Nov 2014

Like every other sector, technology does affect the online business. The progress in the information technology has inculcated major changes in the world of e-commerce. Everything in the online business world from advertising to marketing, customer service and sales, has changed on the whole.


Now, online businesses are not much reliant on the ads; instead to convince a customer there is a need to give some prior practical demonstration of what a customer sells. Businesses do not need to run expensive marketing campaigns; instead the social media marketing has made it much easier for the entrepreneurs to reach out to the international market in a relatively shorter time span.

The...



27 Oct 2014

Why online businesses today are focusing more on promoting their businesses on the social media? It is an obvious fact that social networking sites provide fastest and highly economical ways of promoting an online business. People from across the globe can connect and interact with each other and so is the case with online businesses. On a short note, the social network serves as a global online platform where different people get connected to each other.

Thus, taking the edge of such platforms, the online businesses can cut down their overheads which they spend on traditional advertising and marketing. For such amazing benefits, online businesses have to look for the ways through which they could make the...



21 Oct 2014

If you have decided to upgrade your online service then certainly there is no better option than incorporating live chat support in your website. It is evident from the different market results and surveys that there has been a continuous rise in the usage of this technology because it has proved beneficial for both – the online entrepreneurs as well as for the customers.


For its unlimited benefits and useful features, it has become a part and parcel of e-commerce websites. Being a new user of the live chat technology, you need to keep some key points in view before launching it.

·       1: Make sure you have chosen the right live chat software that not only...



15 Sep 2014

All the business ideas do not get a real implementation for one reason or the other. Some of the thoughts just remain closed in the box because apparently their implementation seems impossible. Can an entrepreneur running an e-business think of getting the same or more privileges, which an owner of brick and mortar store get while dealing with the online customers? Apparently this is something impossible to achieve for the online vendors because they cannot see their customers behind the curtain. The lack of real-time connectivity makes it difficult for them to read out their clients’ minds.

However, the situation has changed to a greater extent, now with the arrival of new business tools and technologies;...