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11 Sep 2014

Undoubtedly, the quality of the product or service, you are selling in the market, plays a key role in the success as well as the failure of a business but one fact that is common for all kinds of businesses is, ‘the customer service’ because this is what a potential buyer experiences about a company at first.

If you want to get a competitive edge in the jam-packed market, you must understand the difference between ‘customer service’ and the quality customer service.

Here are some important facts about quality customer support.


·         According to a market survey 82% consumers are likely to make repeat purchases from a company after receiving a high-standard customer experience. An online...



26 Aug 2014

Are you planning to upscale your online business? Which factors or changes let you define the progress of your business?

If a business sees a considerable upsurge in its clientele and overall profits in a defined time period let us say in a time-span of one year, it means that it is making due progress. None of the businesses can beat the competition and move ahead, unless they offer high quality services as well as products. To reach up to a certain level, every business regardless of its type and size has to go an extra mile in serving its customers.

From connectivity to serving, there is a need to bring ‘ease’ and ‘speed’ in everything, so that the customers find no reason to leave your...